Attracting New Business on a Shoestring Budget
November 19, 2009 by Dr. Letitia Wright
Filed under Featured Articles, Wright Ideas
Attracting New Business on a Shoestring Budget
By Kelly Robertson

In a recent marketing workshop I attended, I discovered that most business owners rely on just two or three strategies to attract new business. Even well-established companies tend to rely on one or two strategies. However, there is a multitude of ways to drive new business to your door. Here are a few:
Networking. Perhaps the most commonly used approach by small business owners. However, it is often poorly executed. Many people attend a networking function and take the wrong approach by trying to meet as many people as they can. They bounce from person to person, handing out business cards like it is an Olympic event and they are vying for the gold medal. They fail to realize that the most effective way to network is to cultivate relationships and give referrals to other members first.
Referrals. This marketing strategy places a close second in preferred methods of generating new business leads. The key here is to develop a systematic approach to ensure that you take proactive approach instead than a passive one. Rather than assuming that satisfied client will refer someone to you, ask for that referral. Tell people who your ideal client is and ask for their help in finding these types of clients. The real estate agent who represented the seller when we bought our house, sends us a card every year and reminds us that she loves referrals. It is not pushy, does not sound like she?s begging, and I?m confident it helps generate new leads.
Writing. This often under-utilized strategy is an excellent way to become recognized as an industry expert. Every industry has trade magazines and most are hungry for good content. The Internet is also filled with websites and e-zines looking for material to send to their subscribers and customers. I now write at least one article every month and send it to more than two hundred publications. This strategy alone has helped drive more traffic to my website more than anything else. It is sometimes challenging to come up with ideas and to write an 800 word article but the investment of time and effort is definitely worth it.

Newsletters. This is another powerful technique to keep your name in front of your customers and prospects. Provide key insight into business challenges and offer solutions to them. In other words, help your prospects and customers solve problems. Some newsletters are nothing more than advertising so be sure to provide valuable information to your customer. Although it is less expensive to send a newsletter electronically you can issue it in paper format. A local real estate agent regularly sends out a one-page update of the housing market in our neighborhood.
Cold calling. Without a doubt, this is usually the most challenging way to market a business – I know very few people who actually enjoy cold calling. However, it can be a good way to uncover qualified prospects in a relatively short period of time. Be sure to start your conversation with a good opening to capture the other person?s attention.
Give free information. At the marketing workshop I attended, the facilitator suggested to give information to interested prospects. I have used this approach on my website and have quadrupled the number of subscribers to my newsletter in the last year. You do not need to give away ALL the information relevant to your product or service. Instead, offer information that will help your target market with their problems. For example, when people sign up to my e-zine, they receive a report that outlines 100 tips they can use to increase their sales.
Offer a guarantee. A concern many people have when changing suppliers is the risk associated with the change. They may not be completely satisfied with their existing supplier but the risk of choosing a supplier who may be worse can prevent them from changing. Eliminate this concern and offer a guarantee.

Advertising. This can be a great strategy if you know how to create a good ad. The best marketers know that great sales copy is what makes the difference; I have experienced this first-hand. When I began selling my book on my website, I generated mediocre results for the first two years. I eventually changed the copy on my site and sales have soared every since. Glance through the ads in your trade magazine and you will quickly notice that most ads focus on the company?s product features instead of on the customer?s problem. Create a great ad by concentrating on the problem you can solve.
There are many other ways to market your business and generate new business leads. However, the ideas I mentioned in this article are effective low- or no-cost options. Use them consistently and watch your sales grow.
? 2004 Kelley Robertson
Kelley Robertson, President of the Robertson Training Group, works with businesses to help them increase their sales and motivate their employees. He is also the author of ?Stop, Ask & Listen ? Proven sales techniques to turn browsers into buyers.? For information on his programs, visit his website at http://www.RobertsonTrainingGroup.com. Receive a FREE copy of ?100 Ways to Increase Your Sales? by subscribing to his 59-Second Tip, a free weekly e-zine.
The Leap: How 3 simple changes can propel your career from Good to Great
November 16, 2009 by Dr. Letitia Wright
Filed under Books, Featured Articles
The Leap: How 3 simple changes can propel your career from Good to Great
Author: Rick Smith
This book starts with the author?s quest to understand how in 18 months he had gone from completely unremarkable to writing a best seller, founding a new company that he eventually sold for more money than he ever dreamed of. He wanted to find people who had achieved extraordinary success without the talents and drive that might have marked them as special from an early age. The book was meant to be a ?Good to Great? manual for individuals. I have read Good to Great, so…we?ll see.

Smith shares how in 2003, his co-written book, The 5 Patterns of Extraordinary Careers took off. The book was very successful and after 3 months of touring his company let him go. He felt like his career had crashed and burned. He was looking for a new job and going to networking meetings. After a while he realized the networking meetings had plenty of people but hardly ever did you see top ranking executives from any companies. He created his own and named it w50. This was almost instant success also. He wanted to learn how this had happened.

Smith has also added lots of stories of how other people did it. This can give you some good ideas and perhaps insight on what creates success. He has a create take on memes however, makes no point of what the reader should do with a meme. Should they get one, make up one, use one? I like the book; I am always interested in how other people go to their success.
This book is an L.A. 7
Now You Can Have a Great Call Center For Your Business
November 2, 2009 by Dr. Letitia Wright
Filed under Featured Articles, Wright Ideas
This article is for business owners considering a using a call center to help augment sales. Call centers are a great source of revenue. Because of the recession, call center prices are lower and more businesses are able to use them. Call centers can complete sales or takes leads that someone else in the office can follow up on. If your business generates calls 24 hours a day, you do not have to add or supervise new employees.
Call centers used to be out of reach for many small business. With the recession there is new opportunity to negotiate the cost of using a call center. You can also negotiate the length of contract, in order to you can be sure they are doing a good job for you. There are agencies off-shore and on American soil that are ready to service. The Centers can be used for sales, customer service or technical support. Saving on travel cost of employees and even having employees. By using analysis reports, the call centers can give you information to keep the sales on track. By looking at sales conversion rates, you can make the changes you need to increase your profits.

Some people have even set up good call centers from home. Because software is cheaper, all that is needed is a phone connection a good computer and Skype. The centers can be small and efficient. The whole point of a small business using the call center is to avoid having new employees. Smaller centers get business by contacting you if they see customer complaints.
By getting a call center proposal, you will have a clear understanding of what you will get during your project. You will also want to know the call volume they can handle and the process time. There are usually some fixed costs that go with using the call center. Those should be clearly explained in the proposal you receive. Call Centers are a great investment for small business.








