SCE Lowers Bills

Southern California Edison Reaches Out to Customers to Help Lower Their Bills

In these tough economic times, Southern California Edison (SCE) customers may be eligible for programs that can reduce their utility bills by 20 percent or more.

The number of customers who enrolled in the California Alternate Rates for Energy (CARE) program, for example, increased 100 percent in January 2009. The average monthly enrollment for 2008 was 6,700 customers; in January, 12,718 customers enrolled. This increase is attributed to stronger outreach efforts and a growing need for economic assistance.
    “We know it’s especially difficult for the newly unemployed who may not know where to turn,” said Linda Yamauchi, SCE’s Consumer Affairs manager. “We want people to know that we’re here for them and that we have programs and services that can help.”

 

SCE offers the following programs for income-qualified customers:

 
·         CARE provides a discount of 20 percent or more off a monthly electric bill.

 

·         FERA, the Family Electric Rate Assistance program, allows a discounted rate on the monthly bill for families of three or more who fall within the income guidelines and exceed their baseline usage by 30 percent or more.

 

·         EMA, the Energy Management Assistance program, helps income-qualified households conserve energy and reduce their electricity costs. SCE supplies and installs energy-efficient appliances and equipment at no cost to eligible customers. EMA services are available to homeowners and renters.

 

To learn more about these programs and other ways SCE helps customers keep current on their bills, such as payment arrangements and assistance plans, please visit www.sce.com/assistance or call  1 -800-447-6620.

Southern California Edison Engages Ethnic Media in

RIALTO, Calif., April 24, 2009 ?Southern California Edison (SCE) partnered with New America Media to host a briefing with a diverse group of ethnic media outlets in San Bernardino to engage media on the California Alternative Rates for Energy (CARE) program and other customer assistance programs.

?In this weakened economy, the ethnic media is an even stronger connection to communities in Southern California. SCE is committed to reaching all eligible customers to enroll in CARE and we are conducting outreach through ethnic media, social service agencies, community-based and faith-based organizations,? said Jack Parkhill, SCE?s income qualified programs manager.

?We offer solutions and programs for our customers to start saving money on their electric bills right away,? said Linda Yamauchi, SCE?s consumer affairs manager. ?We want our customers to know that they should contact us as soon as they know they may have a problem paying their bill and we will work with them.?

Pictured from left to right: Ed Robinson, SCE diversity initiatives manager; Sandy Close, New America Media executive director; Linda Yamauchi, SCE consumer affairs manager; and Jack Parkhill, SCE income qualified programs manager.

About Southern California Edison

An Edison International (NYSE:EIX) company, Southern California Edison is one of the nation?s largest electric utilities, serving a population of more than 13 million via 4.8 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California.

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Mentors at Edison Roundtale

Edison Roundtable, a Southern California Edison (SCE) affinity group that promotes professional and personal growth for women, recently hosted a panel discussion in recognition of National Women’s History Month at the SCE company headquarters in Rosemead. Lisa Cagnolatti, Vice President, Business Customer Division, served as one of four executive female panelists to discuss advancements in the workplace and celebrate the contributions women have made toward achieving equal rights.

I started in the workplace in 1983 and the work environment at that time was very different for women.  Cagnolatti told a group of more than 200 SCE employees. We’ve made phenomenal progress, but there’s still work to do.

Cagnolatti began by recognizing the outstanding turnout and interest in promoting women?s professional development. She said in order to achieve great success women must be determined to overcome obstacles and find ways to turn them into opportunities. She noted that identifying organizations that support a work/life balance, such as SCE, is an important part of maintaining professional happiness.

Cagnolatti discussed the importance of having a mentor and being a mentor to others. I prefer to connect with people and be engaged in their development, she said.

This is the part I want people to see~ Have a mentor!

That way they valued and we move forward together. She also said mentors are excellent resources for feedback and can be strong advocates for a person’s growth within the company.

We’re proud of employees like Lisa Cagnolatti, women who hold themselves to high standards and are positive influences both at work and in their communities,? said Frank Quevedo, SCE’s vice president for equal opportunity. We’re honoring all of our female employees this month for their courage, spirit and contributions to our company’s success.

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