Edison Sites Minority Community Conservation Efforts to Enable San Onofre Power Plant Restart

For Immediate Release

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Edison Sites Minority Community Conservation Efforts to Enable San Onofre Power Plant Restart

Irvine, CA—October7, 2012—In January 2012, Southern California Edison found excessive tube vibration and friction inside the plant’s nearly new steam generators. These generators supply 24% of the energy needs. There was a major concern of how to provide enough energy so as not to experience power shortages.  Simultaneously shutting down the plant and increasing the conservation messages to minority communities, SCE was able to avoid power outages during the spring and summer months.

In a recent briefing Veronica Gutierrez, Vice President of Local Public Affairs to SCE said, “The minority community is very responsive to messages of conservation. That combined with the fact that we did not suffer any major fires that could threaten transmission lines, has helped us keep the energy flowing. Without those two things, we would not have been able to supply enough energy.” The San Onofre plant supplies “baseload generation” 24 hours a day, 7 days a week.

Southern California Edison has outlined the safety protocols invoked before and after finding the problems in the plant. “The culture of safety is strong.” Says Gutierrez. “Even the manufacturer of the equipment has been on hand for the inspections and tests.” Over 60,000 inspections have been done on all the equipment to check out every problem. San Onofre is also protected by a sea wall that can withstand a 30-foot Tsunami. SCE takes the running of the plant safely in order to provide reliable and clean energy. More information and public input can be done at www.songscommunity.com

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SCE: Submit a Claim for losses that are service related!

English: Power lines at Big Creek, CA - Southe...

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Southern California Edison Explains How Customers May Submit

A Claim Form Regarding San Gabriel Valley Windstorm

            ROSEMEAD, Calif., Feb. 13, 2012 – Southern California Edison (SCE) is reaching out to customers affected by the San Gabriel Valley windstorm of Nov. 30-Dec. 1, 2011. SCE wants to ensure customers know how to submit a claim for losses they believe were service outage-related.

Typically, SCE is not liable for losses associated with outages resulting from acts of nature or other factors beyond its control. But SCE is committed to giving each customer claim careful attention. All windstorm-related claims are to be submitted by July 1, 2012.

SCE offers these step-by-step instructions on how to submit a claim:

1. Collect any documents that show support for the claim.

Customers may send copies and should save original documents. If the reimbursement claim is for food losses, customers who no longer have receipts may submit an itemized list.

2.  Fill out a claim form.

Customers may call SCE Customer Service at (800) 250-7339 and ask to have a blank claim form mailed to them, or may fill one out online at www.sce.com/claims.

3.  Customers should select only one of the following ways to send a claim to SCE:

  • Online – Fill out a claim form at www.sce.com/claims.
  • Email – Send a completed claim form as an email attachment, along with electronic copies of supporting documents, to claims@sce.com.
  • Fax – Fax a completed claim form and supporting documents to (626) 569-2573.
  • Mail – Send a completed claim form and supporting documents to:

Southern California Edison

Attention: Claims Department

P.O. Box 900

Rosemead, CA 91770

For more information on submitting claims, customers may visit www.sce.com/claims.

To speak to an SCE representative, call (800) 250-7339 or email questions to claims@sce.com.

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