Crowdfunding: DTSoft – Decom Telemetry Software
August 18, 2015 by Dr. Letitia Wright
Filed under Crowd Funding, Front Page
DTSoft – Decom Telemetry Software
Supporting software development for TM systems
DTSoft designs and manufactures telemetry products for the flight test and antenna tracking communities. DTSoft intends to demonstrate its products at the prestigious International Telemetry Conference, ITC USA 2015, Oct 26 – Oct 29, at Bally’s in Las Vegas.
DTSoft provides a way to get data to and from the outside world. For the decoder side, it can even replace a piece of hardware (the framesync/decom). Likewise with the encoder side. The use of the gateway products coupled with the power of the DTSoft software, gives you a quite reasonably priced (relatively speaking), method to play with data, as well as a more universal method. Even the cabling is cheaper.
DTSoft will explore TMoIP, telemetry over IP. Instead of just another trend it heralds the future for the industry. Like everything else, telemetry data transport is going to the network and computers, once it gets out of the air (or before it gets into the air, as the case may be). Very akin to VOIP (voice over IP that many phones are now, teleconferencing systems, etc.).
Some gateways can take the network data and reproduce the clock and data (e.g. IPtec TNP-100). This lends itself to another product from DtSoft, the TDynaSim. This is a full software PCM encoder, capable of creating async embedded streams, as well as the generation of PRN patterns. This would give you the complete package from the encoder side of things through the decoder side of the house. RF included if so desired.
The results is that you have the ability to take the data directly from whatever source that created the clock/data and get it into a form you can use in the PC. For instance:
- Bitsync – From a single bitsync, to a bitsync farm
- PCM Encoder – Take the clock/data lines directly from your vehicle PCM encoder.
- RF Receiver – For range receiver types (e.g. Quasonix Gen 2, Lumistar Ls-35, Semco), take the data right from the clock/data outputs to put into the gateway. Now you’ve just eliminated the need for a framesync/decom card.
- Data recorder that doesn’t put out network packets, but does put out clock/data.
This way one is able to go to a test range, in the peanut gallery, taking just your laptop and a gateway, and being able to plug into the range complex’s clock/data line and process/view the data as you see fit. (Many ranges provide a clock/data source in the viewing gallery).
Take your laptop on-board a vehicle under test, in flight, tie into the PCM encoder, and monitor/analyze the data in real time. Take your laptop and a reverse gateway and play back a flight test recording, into a system you’ll be running a live flight on later, or perform a BERT or CRC check on that system prior to the expensive flight test itself.
Support this project and get this enhancement in the field. http://igg.me/at/decomsoft/x/406308
VOIP Technology in Call Centers
November 14, 2013 by Dr. Letitia Wright
Filed under A Note for You, Front Page
VOIP Technology in Call Centers
To those who may be less familiar, call center technology consists of automated phone systems capable of answering incoming phone calls and performing outbound autodialing. A call center is a group of telephone agents who receive incoming calls and/or make outgoing calls. Software applications usually associated with calls centers are CRM (Customer Relationship Management) programs.
VoIP is a technology that allows residential users, business and call centers to make and receive calls using the Internet instead of traditional phone lines. As a matter of fact, today, many call centers deploy VOIP technology using companies like Switch2Voip.us in a bid to reduce costs and improve operational efficiency as also employ remote call center agents. Businesses worldwide have built VOIP for call centers, because of the scalability, and VOIP enables call centers to adapt and grow along with business and technology needs.
Voice over Internet Protocol (VOIP) technology has come to stay. It has made steady progress in replacing traditional telephone lines in most businesses and even in homes. It is the technology of the future as more and more people are enamored of the features of VOIP technology and the concomitant benefits. For many businesses, reduced cost is perhaps the most compelling reason to adopt VOIP in the office. VOIP allows organizations to set up core operations in their main office, while operating at many locations across the globe.
A Voip Call Centers is a virtual communication warehouse for marketing, and to a lesser extent, customer relationship management (CRM) functions. Using software on your workstations along with a broadband Internet connection can result in significant savings on operational costs. The telephone communications through the Internet allows the VOIP staff to initiate and respond to any number of simultaneous telemarketing calls, phone orders.