SCE: Submit a Claim for losses that are service related!

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Southern California Edison Explains How Customers May Submit

A Claim Form Regarding San Gabriel Valley Windstorm

            ROSEMEAD, Calif., Feb. 13, 2012 – Southern California Edison (SCE) is reaching out to customers affected by the San Gabriel Valley windstorm of Nov. 30-Dec. 1, 2011. SCE wants to ensure customers know how to submit a claim for losses they believe were service outage-related.

Typically, SCE is not liable for losses associated with outages resulting from acts of nature or other factors beyond its control. But SCE is committed to giving each customer claim careful attention. All windstorm-related claims are to be submitted by July 1, 2012.

SCE offers these step-by-step instructions on how to submit a claim:

1. Collect any documents that show support for the claim.

Customers may send copies and should save original documents. If the reimbursement claim is for food losses, customers who no longer have receipts may submit an itemized list.

2.  Fill out a claim form.

Customers may call SCE Customer Service at (800) 250-7339 and ask to have a blank claim form mailed to them, or may fill one out online at

3.  Customers should select only one of the following ways to send a claim to SCE:

  • Online – Fill out a claim form at
  • Email – Send a completed claim form as an email attachment, along with electronic copies of supporting documents, to
  • Fax – Fax a completed claim form and supporting documents to (626) 569-2573.
  • Mail – Send a completed claim form and supporting documents to:

Southern California Edison

Attention: Claims Department

P.O. Box 900

Rosemead, CA 91770

For more information on submitting claims, customers may visit

To speak to an SCE representative, call (800) 250-7339 or email questions to


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