9 Proven Strategies to Retain Customers & Increase Sales
March 6, 2013 by Dr. Letitia Wright
Filed under A Note for You, Featured Articles, Front Page
9 Proven Strategies to Retain Customers & Increase Sales
Guest post by http://localbusinessadvertisingtips.com
It’s no secret, if you own a small business, the methods of advertising and getting customers have drastically changed. Even in the last few years, tons of different social media platforms and mobile marketing programs have emerged onto the scene and tend to be the standard form of advertising now.
And if you aren’t on board, your competition will be and you won’t be in business very long.
Now I am not saying to rush out and master social media or mobile marketing. But you do need to at the very least, learn what you need so you can find the right people to help you.
For example, do you have a website, are you building an email list? Do you at least have a Facebook fan page?
There are so many crucial things that every business owner needs to have, but might not necessarily understand how to set it up.
That is why I created this free guide, to give you the shortcuts you need to catch up to the whiz-kid marketers and stop them from running circles around you.
What are you going to learn inside the Local Business Advertising Blueprint?
In this free guide, I cover the 9 most important things all business owners need to focus on if they want to survive in 2013.
The guide is short and is not technical. It is designed as a blueprint that any business owner can follow and use the resources we recommend to outsource 99% of the work at an affordable cost.
Achieving Business Goals Through Hospitality Management Training
February 21, 2013 by Dr. Letitia Wright
Filed under A Note for You
Guest post by henryleadgen
At the hub of the hospitality industry lie the basic fundamentals of profit and margins. Maintaining good profits and owning a successful business relies on having a loyal customer base and an excellent reputation. Customer experience is paramount if people are to return to your hotel and recommend it to friends and colleagues. Within your business it is the staff that are empowered with the responsibility for whether or a not a customer returns. The industry of hospitality is a tough one, with competition becoming ever stiffer. It is therefore very important that hospitality management training be included in your staff progression and that staff are made aware of the business goals and ethos.
How Training Programs Work
Today there is access to a wide range of companies that offer hospitality management training, in the form of lectures, programs and various courses. It is generally considered that using an independent company to organise your training is more beneficial than in-house training as it retains its objectivity and never becomes personal. The companies offering such services take great pride in what they provide and by combining a huge amount of knowledge and experience drawn from their staff they produce an excellent product. Time is taken with each client to ensure an individual approach, a personal service and to make sure the business owner is abreast of what training is being given.
The follow-up part of the program is an integral part of the package. It aims to assess the success rates of the training by monitoring staff in the work place post training. If staff is monitored closely, extra training and feedback can be given when necessary and prevent a problem escalating. Using mystery shoppers and mystery callers is an excellent way to establish the results of training programs that have been undertaken. Members of the mystery shopping and mystery calling team will orchestrate scenarios in situ, in order to asses particular aspects of staff behavior and the way they deal with potentially relevant situations. By using this follow-up service you can be confident that training has been beneficial and that the staff are producing the exemplary standards expected.
It doesn’t matter if you are the owner of a small hotel or involved with international hotel chains, companies providing hospitality management training can tailor make a program to suit you. The individual and bespoke element for every customer is confidently designed by people with a vast range of experience and knowledge in the business. Regardless of the size or turnover of your business there are commonalities across the board; striving for success through excellent staff attitude and a top quality customer experience. There is definitely a place for training in the work place to be continuous, and these companies make it their business to help you use this training as a means to improving your business. Companies providing the service often provide extra seminars and workshops run from your hotel and these are another welcome adage to the package provided.
What the government can do and should do to help Women Based businesses
February 19, 2013 by Dr. Letitia Wright
Filed under A Note for You, Featured Articles, Front Page
What the government can do and should do to help Women Based businesses
by Prodsllc
When it comes to the business world, a disproportionate number of business owners to this day are men. It is an interesting phenomenon, too, since women have proven to be more than capable as employees, and when women get an opportunity to lead for themselves, they prove capable and talented when it comes to directing the future of the business itself.
So what gives, and why are so few women owning and presiding over businesses in the first place? And maybe more importantly, what can be done to help ensure that they get the most out of business ownership and the assistance that comes with it.
Join us for part one of a three part series on woman-based and woman-owned businesses, where today we discuss what the government can do to help women and promote them as business owners.
Tax Credits and Breaks
First and foremost, there already exist certain tax credits for qualifying businesses that are owned by a woman, or a member of a minority. The government, then, could obviously do more when it comes to ensuring that these credits are given to, and felt by, everyone involved when it comes to improving the rate of woman-based businesses in this country. The tax credit can help entice women to start businesses, qualify for loans, and more along the way.
Focus in Colleges and State Schools
In state schools and public colleges around the country, perhaps there could be more of a focus taken on entrepreneurship and women’s studies, combining the two in some way, or in some other way encouraging the teaching of entrepreneurship for women in school. By starting early, in school, it can encourage women to join up and start their own businesses, while learning how to take risks and get the most back out of their investments regarding business and more. This, in turn, can help both women and men and increase competitiveness and productivity in the business market in general.
Get out of the way!
Finally, the government could do a great deal to help women in business by working to stay out of their way and easing their concerns regarding regulations and more. In doing so, they can avoid and destroy some of the red tape associated with starting a business, and can work to ensure that women – and everyone else – are likely and able to get the most out of their business experience with as few start-up problems as possible.
More and more women can own businesses in this country, and over time that trend will continue to increase as more women empower themselves and take risks to be the heads of small businesses and large companies. But until then, there are specific courses of action that can be taken when it comes to women getting the most out of their business experience and leading the pack in any industry across the globe. Watch out, for it is soon to become a woman’s world!
http://www.prodsllc.com/what-the-government-can-do-and-should-do-to-help-women-based-businesses/














