VOIP Technology in Call Centers

November 14, 2013 by  
Filed under A Note for You, Front Page

Polycom

(Photo credit: Duane Storey)

VOIP Technology in Call Centers

To those who may be less familiar, call center technology consists of automated phone systems capable of answering incoming phone calls and performing outbound autodialing. A call center is a group of telephone agents who receive incoming calls and/or make outgoing calls. Software applications usually associated with calls centers are CRM (Customer Relationship Management) programs.

VoIP is a technology that allows residential users, business and call centers to make and receive calls using the Internet instead of traditional phone lines. As a matter of fact, today, many call centers deploy VOIP technology using companies like Switch2Voip.us in a bid to reduce costs and improve operational efficiency as also employ remote call center agents. Businesses worldwide have built VOIP for call centers, because of the scalability, and VOIP enables call centers to adapt and grow along with business and technology needs.

Voice over Internet Protocol (VOIP) technology has come to stay. It has made steady progress in replacing traditional telephone lines in most businesses and even in homes. It is the technology of the future as more and more people are enamored of the features of VOIP technology and the concomitant benefits. For many businesses, reduced cost is perhaps the most compelling reason to adopt VOIP in the office. VOIP allows organizations to set up core operations in their main office, while operating at many locations across the globe.

A Voip Call Centers is a virtual communication warehouse for marketing, and to a lesser extent, customer relationship management (CRM) functions. Using software on your workstations along with a broadband Internet connection can result in significant savings on operational costs. The telephone communications through the Internet allows the VOIP staff to initiate and respond to any number of simultaneous telemarketing calls, phone orders.

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A Culinary Affair

November 11, 2013 by  
Filed under Dr. Wright Live (Events)

Nikki Hoard, the founder of the PASH Foundation, is seeking donations for ‘A Culinary Affair’, a November 14th fundraising event benefiting the victims and families of Alzheimer’s disease. She created the PASH Foundation in honor of her mother who passed away in 2009 at the age of 60 after being diagnosed with the disease at the age of 54. As a result of the disease, Nikki’s mother was no longer able to speak, recognize any family or friends, eat, drink, and all of her internal organs had shut down.

After losing her mother to the disease, Nikki has made it her mission to save lives by creating awareness, educating people on Alzheimer’s prevention strategies and raising money to build a facility that will cater to people diagnosed with Alzheimer’s disease, stroke victims, and other patients who need assistance.

 

Donors for ‘A Culinary Affair With Chef Coe’ will receive various perks including the following:

  • Advertising on all event, media, social media communications
  • PASH Foundation Special Recognition at event
  • Recognition in all gift bags
  • Complimentary “A Culinary Affair” tickets for your staff / guests
  • Complimentary Gift Bags for your guests
  • Complimentary bottles of wine of your choice featured from wine pairing

All contributions are tax-deductible as a gift to a charitable organization.

Learn more by clicking here: www.PASHfoundation.org, donations@PASHfoundation.org, or by sending an e-mail to nikki@PASHfoundation.org. Please Note: Donations of $50 or more will automatically receive a “Cooking With Coetry” Souvenir event wine glass autographed by Chef Coe himself. Gift bags opportunities are also available.

 Donations can be sent online or mailed to:

        PASH Foundation

12115 Magnolia Blvd., Ste 24, Valley Village, CA 91607

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OverVogue

November 8, 2013 by  
Filed under Crowd Funding, Front Page

Just in time for the holidays, you can get in on a new line of clothing and even share it with loved ones. This lifestyle fashion brand. Here is what their company is about: veOrvogue is a men’s and women’s lifestyle brand targeting the 15-25 demographic, but overflowing with appeal for the fashionista in us all. Drawing inspiration from culture and the arts, it embodies the glitz, glamour and spirit of mainstream pop culture with designs that are simultaneously cutting-edge and timeless. It demands to be seen. It demands to be heard. And above all, it demands to be remembered.

What does it mean? OV Means Over” Designer T-shirt collection. You must do your own due diligence and be responsible for your purchases. They need to get more equipment and show in the fashion mall, this December. They want to expand to fragrances and jewelry as the line grows. You can support them here:http://www.overvogue.com/ 

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