Workplace Communication – Learning to Say No

This article is for employees and business owners who want to create a workplace that has runs smoothly. Workplace communication is the source of 85% of misunderstanding. Learning how to talk in a way that everyone in the office understands will make happy employees and in turn happy customers. Your customers will be treated well because the employees feel empowered to do so. It will become the culture of your company.

There nothing wrong with asking for help. However, some employees tend to shirk off their responsibilities by asking other employees to help them. What they really want is for the other person to do their work for them. In the guise of asking for help, they get the other person to complete the tasks they should be doing. Most people will help the first few times. Then resentment starts to come in. Everyone wants to complete their own work and not be held back by doing someone else’s responsibility. A recent survey polled says 76% of people know someone at work who does this constantly. It may feel uncomfortable to tell a supervisor about it. It seems like such a simple thing, it’s very irritating yet; no one wants to file a formal complaint about it. After all, they think to themselves, they may need help themselves one day.

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