Posts Tagged ‘ shoes ’

Zappos Customer Service

Jun 30th, 2008 | By Dr. Letitia Wright | Category: Wright Ideas

 Zappos

I went to Zappos Las Veags warehouse  on the way home from Renegades of Persuasion.

The huge warehouse selection was great, plus it was clern and ORGANIZED!
Even though it was self serve, the staff check on me to make sure I was getting what I needed.

They were friendly  and the online brand translated to the physical store.
It was pointed out to me that a lady was there from corporate and she was shopping.
That says a lot.

They also have a courtesy shuttle to bring people into the store- I think it picks them up at another mall. Cool way to steal customers! (more…)