How to make Gemba work in the best possible manner?

November 23, 2013 by  
Filed under A Note for You, Front Page


Gemba  (Photo credit: erokism)

How to make Gemba work in the best possible manner?

Gemba can be described as one of the most popular terms in the lean community. The word Gemba stands for ‘real place’ and a comprehensive method of approach is absolutely essential to make it work in the best possible manner. First of all, a business leader or manager should have a deep curiosity to know what is actually happening and there is no place for any imagination or assumption as far as Gemba is concerned. The focus will always be on what is actually going on.

Secondly, this process demands direct observation skills to assess how the work is performed and clear cut understanding about the existing reality of a particular situation will help businesses take the right remedial steps to ensure optimal performance. Respect for workers can be described as the third aspect and the manager or supervisor goes to the floor where work is performed to engage people directly. It clearly demonstrates the theory of respect for workers.

In order to make Gemba work in the best manner, the purpose should be identified and it can be said without any doubt that getting started without a purpose will not bring the desired results. People should understand what Gemba is all about and the key is to find out the point of activity. Gemba can be applied wherever the activity is performed and this understanding will help people make it work effectively. Observation should be done with the help of a framework and such an approach will help business people digest, analyze and communicate what they observe.

Validating the conclusions is another important aspect to make Gemba highly successful and things that cannot be seen on the surface should be found out with objective observation and analysis. Such an approach will represent the reality at its best and as a resultant factor; Gemba will become highly effective and result oriented as well.

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Kaizen Events

October 30, 2013 by  
Filed under A Note for You, Front Page

kaizen primer

kaizen primer (Photo credit: Inha Leex Hale)

Why do some companies show reluctance to implement kaizen events?

A huge number of business organizations have realized the amazing benefits involved with Kaizen. Still, some businesses show hesitation to utilize kaizen events because they think that such events take away a team of employees from their “actual jobs” for three to five days at a time. Certain companies decide to replace kaizen events with projects assigned to 1 or 2 individuals. This approach will not bring the desired results because it does not contain substantial participation and buy-in and, they will come to the conclusion that kaizen events cannot be implemented in their business organization.

It can be described as a wrong perception and the perceived ‘lost time’ of the employees can be compensated with the help of properly planned and implemented kaizen events. When a company implements this method in the proper manner, they are going to increase their productivity and many of the day-to-day problems can be solved permanently as well.

Since kaizen events can be described as 3 to 5 day breakthrough events and they include a wide variety of activities. The first one is known training and the second step is to define the problem/goal of the company. Thirdly, the process of documenting the current state will be performed and the next one is all about brainstorming and developing a future state. The implementation process will take place in the next stage and a follow-up plan will be designed during the next phase. The other two activities are presentation of results and celebration of success and, with these two activities, kaizen events will reach a full circle.

The entire process can be implemented in a wide variety of situations to find permanent solutions and in order to target the correct areas for improvement, Kaizen events are being planned using value stream mapping. It can be said without an iota of doubt that correct implementation of kaizen events will bring the desired results and the reluctance shown by companies is mainly because they have not made any efforts to understand this concept in a detailed manner.

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The 9 Core Competencies of Business for Active Duty, Veterans and Military Spouses

By Deanna Wharwood

Military Officer Wearing White Gloves

Today’s post is about the 9 Core Competencies of Business.  The 9 Core Competencies of Business is what we teach in our Essentials of Entrepreneurship Program for Veterans and Military Spouses at Capital Business Consulting and Coaching.  So, please allow me to introduce to you these concepts:

Core Competency #1:   Entrepreneurial Thinking.

Entrepreneurial thinking is having the ability to see the opportunities in front of you.  For example, I was listening to my father consult with a young man in Illinois regarding starting gun range and small firearms customizing store.  My father explained how in light of the recent change in the laws in Illinois, the young man’s venture should be very profitable.  The young man couldn’t see why the venture would be profitable stating “the farmers just let everyone practice in their fields.”  My father reminded him of the new law, “permission to carry of a firearm concealed” and the fact that, historically, in states that pass this law, the purchase of firearms goes up and the need for qualified trainers increases exponentially.  Needless to say, the young man, a former Army sniper, has begun his business and has been profitable in less than 3 months.  However, at first, he couldn’t even see the opportunity.

Core Competency #2:  Business Visioning

Business Visioning is having the ability to accurately assess your business idea and what it will take to bring your product or service to the market that would be most willing to buy it.

Core Competency #3:  Business Planning

Business planning is formalizing and solidifying your concept on paper.  With the business plan we create the foundation and the framework for the business.

Core Competency #4:  Marketing Your Business

There is a ton of information about marketing on the Internet so; I won’t go into it “ad nauseum” here.  I’ll just say that marketing is merely figuring out how you are going to let your potential customers know that you are in business.

Core Competency #5:  Salesmanship

Oh, the dreaded “S” word!  We’re all in the sales business.  The old adage is true:   “Nothing happens in the world until a sale is made.”   Here at Capital Business Consulting and Coaching, we teach our customers how to “coach the sale.”  No one feels “slimy” if you use our process.

Core Competency #6:  Managing Your Operations

Managing your operations is essentially how you are going to produce and deliver your product or service and deliver it to your customer.  Finally, ensuring that the people you need to pay have been paid.    Operations can be as simple or as complex as you need them to be, however, most businesses try to streamline operations to maximize profit.

Core Competency #7:  Managing Your Mindset

We train our clients on a multitude of subjects to include:   time management, life management, wealth management, self- management and energy management strategies that catapult you to your personal best and your business to the top of the market.

Core Competency #8:  Managing Your Team

The term “self-made millionaire” is a misnomer.  There is no such a thing as a “self-made millionaire.”  It always takes a team.  How you choose to manage your team of independent contractors, employees and consultants is fundamental to your success.

Core Competency #9:  Shifting from Business Doer to Business Owner

This is the final section where we show you that your “baby” is really an asset, an appreciating asset that with a little skill, a little money and some sweat equity, you can turn this asset into cash and execute the exit strategy, either by growing the business, selling the business or entering the entrepreneurial lifestyle.

So, there they are, the 9 Core Competencies of Business.  As you can see, the concepts are super simple and we teach the actions that go along with these concepts to our clients.  From the Army to the Air Force, from the USPHS to NOAA, the staff at Capital Business Consulting and Coaching wishes all of our Military Family Members a Happy, Safe and Prosperous 2013.

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Deanna Wharwood’s passion is to help veterans, service-disabled veterans and their dependents create the systems they need to start and grow businesses from their first dollar to six-figures. Unlike other coaches, consultants, mentors and trainers, she is a veteran who successfully transitioned from military life to entrepreneurship. Learn more about Deanna – The Veterans’ Coach and how she can help you!

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